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Waiting Staff - £4.81 - £9.60ph

Waiter/Waitress responsibilities include:

  • Providing excellent service to ensure satisfaction

  • Taking customer orders accurately and delivering food and beverages to the table deftly.

  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons

 

Job brief

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

 

Responsibilities

  • Greet and escort customers to their tables

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

  • Prepare tables by setting up linens, silverware and glasses

  • Inform customers about the day’s specials

  • Offer menu recommendations upon request

  • Up-sell additional products when appropriate

  • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

  • Communicate order details to the Kitchen Staff

  • Serve food and drink orders

  • Check dishes and kitchenware for cleanliness and presentation and report any problems

  • Arrange table settings and maintain a tidy dining area

  • Deliver checks and collect bill payments

  • Carry dirty plates, glasses and silverware to kitchen for cleaning

  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

  • Follow all relevant health department regulations

  • Provide excellent customer service to guests

  • Work with other staff as a team

  • Cleaning

 

Requirements and skills

  • Proven work experience as a Waiter or Waitress

  • Hands-on experience with cash register and ordering information system (e.g. Zonal)

  • Basic math skills

  • Attentiveness and patience for customers

  • Excellent presentation skills

  • Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment

  • Active listening and effective communication skills

  • Team spirit

  • Flexibility to work in shifts

  • Food safety training is a plus

 

Salary: £4.81 - £9.60 per hour depending on age and experience + a generous share in the tips, which can be as much as and extra £2.00 per hour.

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You will need a car, bicycle or happy to walk as we are in a slightly remote location. There is a bus stop at the end of the road though.

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