Terms and Conditions
Last Updated Tue 04 Jan 2025 17:02 GMT+1
DEPOSITS FOR AFTERNOON TEAS
Menu choices, dietary requests and allergens must be advised 24hrs prior to the event.
100% refund with 2 days notice
0% refund with less than 2days notice
DEPOSITS FOR BABY SHOWER AFTERNOON TEAS
Menu choices, dietary requests and allergens must be advised 5days prior to the event with full payment.
100% Value of deposits can be refunded onto gift vouchers (valid for 3 moths) if cancelled with 7 days notice, if the baby shower is not rescheduled.
0% refund with less than 7 days notice
DEPOSITS FOR PODS
Menu choices, dietary requests and allergens must be advised 24hrs prior to the event.
100% refund with 2 days notice
0% refund with less than 2days notice
DEPOSITS AND PRE-PAYMENT REFUND POLICY FOR GROUPS 10+
Menu choices, dietary requests and allergens must be advised 5days prior to the event with full payment.
100% refund with 7 days notice
0% refund less than 7 days notice
DEPOSITS AND PRE-PAYMENT REFUND POLICY FOR PRIVATE HIRE
Food and Beverage orders to be finalised and paid in full 14 days prior to the event.
50% refund for the food and beverage order within 14 days of the event
0% refund for the food and beverage order within 7 days of the event
The £500 deposit for securing the date is non-refundable.
Please note that this policy also applies to any Covid/ Pandemic related cancellations too.